Fordham University            The Jesuit University of New York  

Blackberry Support

The following is the lost/stolen Blackberry procedure.  If you have any questions regarding the procedure, please email
  • If your Blackberry is lost or stolen, notify IT Customer Care immediately at
  • Message Redirection to the device will be suspended via the Blackberry Enterprise Server [BES].
  • For Lost Blackberry - A remote LOCK will be executed on the device to prevent unintentional usage.
  • For Stolen Blackberry - A remote WIPE command will be executed on the device to clear all data from the device. The service provider will be contacted to suspend all services to the device.

View the Blackberry PIN Setup Instructions.

View the
Blackberry Lock/Unlock Instructions.

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